1. Introduction
Welcome to SymptoChat, an application owned and operated by Pixel Tailors SRL, headquartered in Bucharest, Romania. By accessing or using our app, you agree to the following terms and conditions. These terms are legally binding, so please read them carefully. If you do not agree, please discontinue the use of the app.
2. Data Collection and Privacy
SymptoChat collects limited user data, specifically health data and personal information such as age and gender. We comply with GDPR standards and store all data on servers that are HIPAA-compliant. We do not share any of this data with third parties. For more details on how we handle user data, please refer to our [Privacy Policy].
3. User Responsibilities
Non-Emergency Use: SymptoChat is not intended for use in emergency medical situations. If you experience a medical emergency, please contact a healthcare provider or emergency services.
Consult a Professional: The app provides informational content only and is not a substitute for professional medical advice or diagnosis. Users are encouraged to consult with healthcare professionals regarding their health concerns.
Accuracy of Information: Users are responsible for providing accurate information when using the app, as inaccurate data may affect the quality of the insights provided.
4. Access and Use
Global Availability: SymptoChat is available to users globally, but it is intended for adults aged 18 and older. An adult may use the app to check symptoms for minors.
Age Restriction: The app is intended for use by individuals aged 18 and above.
User Conduct: Users must use the app responsibly and in compliance with applicable laws. Any misuse may result in termination of access.
5. Intellectual Property
All content within the app, including text, images, UI/UX design, and code, is the intellectual property of Pixel Tailors SRL. Users may share results generated by the app but must not redistribute or reuse the app’s proprietary content without permission.
AI Outputs: The AI-generated outputs from the app are informational and are not owned by Pixel Tailors SRL.
User-Generated Content: Users can submit feedback and reviews. However, users are responsible for the content they provide and agree that Pixel Tailors SRL can use this content for app improvement purposes.
6. License to Use
Limited License: Upon agreeing to these terms, you are granted a limited, non-exclusive, non-transferable, revocable license to use the SymptoChat app for personal and non-commercial purposes. You may not modify, distribute, or reverse-engineer any part of the app.
Prohibited Use: The app cannot be used for unlawful activities, harmful purposes, or to infringe upon the rights of others.
7. Liability and Disclaimers
Informational Purposes Only: SymptoChat is an informational tool and does not provide medical diagnoses. Users should consult a medical professional before making health decisions based on the app’s insights.
No Liability for Damages: Pixel Tailors SRL is not responsible for any damages or harm resulting from the use of the app. We disclaim all liability to the fullest extent allowed by applicable law.
Third-Party Services: Any services or technologies from third parties (e.g., AI models, hosting servers) are used to enhance the user experience, and Pixel Tailors SRL is not liable for their performance or potential issues arising from their use.
8. Third-Party Links
SymptoChat may contain links to third-party websites or services that are not owned or controlled by Pixel Tailors SRL. We are not responsible for the content, policies, or practices of third-party websites or services. Users accessing these links do so at their own risk.
9. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time. Users will be notified of any changes via a popup/modal in the app, and they will need to review and accept the updated terms before continuing to use the app.
10. Termination
Pixel Tailors SRL reserves the right to suspend or terminate access to the app if users violate these terms or engage in any behavior that compromises the app’s integrity or functionality.
11. Dispute Resolution
In the event of any disputes arising from the use of SymptoChat, users agree to resolve them through arbitration. Arbitration shall be conducted under the laws of Bucharest, Romania.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Romania, without regard to its conflict of law provisions.
13. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Pixel Tailors SRL
Email: contact@symptochat.com